Submitting reports & invoices
Using our online portal, My Provider Services, is the fastest and easiest way for you to get paid. Please invoice us according to our fee schedule for orthotic services. Once you've billed us, you can check your payment status online.
- Submitting reports
- Submitting invoices
- Checking your payment status
- Need more information?
- Resources
Submitting reports
Before you can invoice us for services, you must submit a Request for Authorization for Orthotic Services (Form 83D20) and receive authorization from the WorkSafeBC claim owner.
Submitting invoices
The fastest and easiest way to submit your invoices and supporting documents to us is through our online portal, My Provider Services. You can also use My Provider Services to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see payment status and details.
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account.
Contact our Payment Services team with any invoicing questions.
Checking your payment status
The fastest, easiest way to check the status of your invoice is through our online check invoice status tool.
If you need more detailed invoice data, you can use My Provider Services, which allows you to filter invoices by date range, invoice number, or claim number.
Need more information?
We’re here to help. For questions about invoicing or billing, please contact Payment Services.
Resources
Request for Authorization for Orthotic Services (Form 83D20)
Health Care Services, Special Care Services - Request for Authorization for Orthotic Services
Orthotic Services Fee Schedule
This document outlines the billable items, along with the dollar amounts and fee codes, to use when submitting your invoice.
Invoice for Orthotic Services (Form 83D16)
Payment Services - Invoice for Orthotic Services