Orthotic services

When people have a work-related injury or disease and require orthotic services, we help them get the health care and rehabilitation services they need. As of July 1, 2024, in order to provide orthotic services to injured workers, you must have a contract with WorkSafeBC. 

Orthotic services guidelines for providers

We may work with you if you're one of the following qualified providers:

  • Certified orthotist
  • Certified pedorthist
  • Podiatrist
  • Custom shoemaker

You’ll find more information in our Orthotic Services Agreement and Orthotic Services Reference Manual.

Becoming a provider

In order to provide orthotic services for injured workers, you must have a contract with WorkSafeBC. If you don’t have a contract with us, learn about becoming a provider.

Provider scope of practice

Practitioner requirements and authorized services are summarized in the chart below.

Orthotist Pedorthist Podiatrist Custom shoemaker
Requirement Certified with Orthotics Prosthetics Canada Registrants with the College of Pedorthics of Canada Registrants with the British Columbia Podiatric Medical Association Minimum 5-year apprenticeship under an orthopaedic shoemaker
Authorized services All services in fee schedule Custom foot orthoses

Customized off-the-shelf foot and knee orthoses

Custom orthopaedic footwear

Off-the-shelf orthopaedic footwear
Custom orthoses at or below the ankle

Customized off-the-shelf orthoses at or below the ankle

Custom orthopaedic footwear

Off-the-shelf orthopaedic footwear
Custom orthopaedic footwear

Off-the-shelf orthopaedic footwear

Fee schedule

Our Orthotic Services Fee Schedule sets out the rates we pay for contracted services. Please be sure to invoice us using the correct fee codes to enable us to pay you sooner.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about: Please contact:
Your payee information Procurement Services
Invoicing or billing Payment Services
Information about a claim Claims Call Centre
Understanding the clinical services within the scope of the fee schedule Health Care Programs