Tinnitus Treatment Services

When workers have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include tinnitus treatment services.

Overview of services
Referral for services
Becoming a provider

Submitting reports and invoices
Forms
Need more information?

Overview of services

If a worker has an accepted claim for tinnitus, a WorkSafeBC officer may send a referral to one of our contracted service providers. This includes an initial assessment to assess the injured worker's requirements for services.

Tinnitus treatment services covers assessment and treatment to address tinnitus symptoms developed by an injured worker with an accepted work-related tinnitus claim.

The Tinnitus Treatment Services Agreement and Reference Manual explain our program requirements, and the Schedule B outlines the list of fee codes for services.

If a hearing aid is no longer appropriate for an injured worker due to tinnitus symptoms, the tinnitus service provider must request authorization to replace the hearing aid as per the Hearing Aid Provider Services Contract requirements.

If you have any questions, please contact the Health Care Programs team.

Referral for services

A WorkSafeBC officer will request services only when the injured worker has an accepted claim for tinnitus and ongoing tinnitus symptoms that require treatment.

Becoming a provider

If you're operating a clinic or facility in B.C. and want to work with WorkSafeBC to provide tinnitus treatment services, you must be part of our network of service providers. Please see below for information on joining our network of providers.

Getting started

In order to be a contracted provider, you must:

Operate a clinic or facility in B.C. with a registered audiologist who has completed at least one tinnitus treatment course.
Submit a Vendor Application Form (VAF) for Tinnitus Treatment Services in B.C.'s Underserviced Areas (Form 19D203) by email to procurement@worksafebc.com.

It is WorkSafeBC’s intention to award contracts to providers who meet the application requirements. Interested providers can contact procurement@worksafebc.com for more information.

Open application process

At this time, we will keep the application process open to continue to receive applications and issue contracts to eligible providers.

Submitting reports and invoices

To ensure you get paid, please make sure you use WorkSafeBC invoice forms and follow our fee schedules. Tinnitus providers have access to our Provider Portal. This secure online portal lets you efficiently receive referrals, submit reports and invoices, and check the status of your payment.

Forms

Tinnitus Treatment Services Initial Assessment Report (Form 83D112)

Tinnitus Treatment Services Progress Report (Form 83D582)

Tinnitus Treatment Services Discharge Report (Form 83D581)

External Hearing Evaluation (Form 83D73)

For recording the audiogram

Tinnitus service providers who are also contracted hearing aid service providers are required to use the Hearing Aid Provider Services Contract, including the reference manual, fee schedule, and forms, when dispensing and servicing devices related to the tinnitus treatment.

Need more information?

We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.

Question about:	Please contact:
Your existing contract and payee information	Procurement Services
Invoicing or billing	Payment Services
Information about a claim	Claims Call Centre
Understanding the terms of your contract and contracted clinical services	Health Care Programs