Submitting reports & invoices
Using our online portal, My Provider Services, is the easiest way for you to get paid. Please invoice according to our nurse practitioner fee schedules. Once you've billed us you can check your payment status online.
- Nurse practitioner fee schedule
- Nurse practitioner reports
- Submitting invoices
- Checking your payment status
- Need more information?
- Resources
Nurse practitioner fee schedule
Our fee schedule for nurse practitioners sets out the rates we pay for your services. Please make sure you use our fee codes in your billing and reporting. Only services listed in the fee schedule will be covered.
Nurse practitioner reports
Please use our forms to ensure we have all the information we need to process your reports.
First report
Send us the Nurse Practitioner’s First Report Form 8NP within three business days of your patient’s first visit.
Please use the Nurse Practitioner’s Report if any of the following apply:
- Your patient’s claim is for a back injury, hernia, shoulder or knee strain/spring, occupational disease (e.g., repetitive strain injury, cancer, work-related asthma, or work-related dermatitis), or mental disorder.
- Your patient’s injury doesn’t meet these criteria but we request a Nurse Practitioner’s Report Form.
- If a Nurse Practitioner’s Report should have been sent based on these criteria, but was not.
If you need help completing your report, refer to the Nurse Practitioner’s Form 8NP/11NP Reference Guide.
Progress reports
In some cases, you will need to submit a progress report for a patient using Nurse Practitioner’s Progress Report Form 11NP. This report should be used if any of the following apply:
- Your patient is not recovering as expected since you submitted your initial report, and the patient’s treatment and recovery plan needs to be changed.
- Your patient's duration of disability is beyond usual recovery norms.
- Your patient is ready for return-to-work intervention.
At the top of each form, you'll find instructions for completing and submitting it to us. Type your information and complete all required sections.
Submitting invoices
The fastest and easiest way to submit your invoices and supporting documents to us is through My Provider Services, after the claim is registered and a claim number has been issued by WorkSafeBC. You can also use this online portal to save draft invoices, attach additional documents to your invoice, get confirmation when we receive an invoice, and see status and payment details.
To get started, you’ll need to set up an online services account with us. To learn more, watch this video for instructions on setting up your My Provider Services account.
Alternatively, you can use the Generic Invoice – Medical and Health Care (Form 83D128) to bill us with or without a claim number. Please type your information. Contact information for submitting the invoice is at the top of the form.
Contact our Payment Services team with any invoicing questions.
Checking your payment status
The fastest, easiest way to check the status of your invoice is through our online check invoice status tool.
If you need more detailed invoice data, you can use My Provider Services, which allows you to filter invoices by date range, invoice number, or claim number.
Need more information?
We’re here to help. Please contact our Health Care Programs team.
Resources
Nurse Practitioner Fee Schedule
Our fee schedule for nurse practitioners sets out the rates we pay for services. Please make sure to use our fee codes when billing and reporting.
Nurse Practitioner’s Form 8NP/11NP Reference Guide
This document outlines how, and when, to fill out and submit a Nurse Practioner's Report (Form 8NP or Form 11NP).
Generic Invoice - Medical and Health Care (Form 83D128)
Health care providers can use this form to invoice us for medical and health care.
You can also invoice us using our online portal, My Provider Services. To get started, you’ll...