Whether you work full-time or part-time as an app-based ride-hail or delivery services worker, you should know and understand your rights and responsibilities. Everyone has a role to play in keeping the workplace safe.

As a worker, you have rights to a safe and healthy workplace, which includes the right to refuse unsafe work. Learn more about your rights and responsibilities as a worker.

When you work as an app-based ride-hail or delivery services worker, you need to be able to check for changing risks on the job. Watch these short videos to see how you can play a part in staying healthy and safe on the job:

• Food Delivery
• Last Mile Delivery
• Commercial Delivery

You can also learn more about health and safety risks as an app-based ride-hail or delivery services worker here:

• Driving for work
• Courier and delivery
• Taxi, limousine & ride-hail services

If you have a work-related injury or disease, we want to help you as soon as possible. We understand it can be a stressful time, and we offer support throughout the claims process.

If you are injured on the job, start with the following steps:

1. Report your injury immediately to your employer.
2. See your physician.
3. Report your injury to us by calling Teleclaim at 1.888.WORKERS (1.888.967.5377), or report online.

Once we’ve reviewed reports from you, your employer, and your physician, we will inform you whether the claim is accepted. See more information about how we determine eligibility for a claim.

When your claim is accepted, we’ll let you and your employer know what benefits and services we can provide. This might include:

• Wage-loss benefits
  • Wage-loss benefits compensate workers who lose pay due to a work-related injury or illness.
• Health care benefits
  • We will cover the cost of the health care services and supplies that are considered reasonably necessary to treat your injuries.
• Vocational rehabilitation
  • Sometimes an injury, occupational disease, or other factor can affect a worker’s ability to return to a previous job. That’s where vocational rehabilitation comes in.

Learn more about how to report and what to expect.

Creating a healthy and safe workplace means having an effective health and safety program and meeting other basic requirements. As an employer, it is your responsibility to ensure a healthy and safe workplace. Learn more about health and safety, including information specific to your industry:

• Courier and delivery
• Taxi, limousine & ride-hail services

Everyone in the workplace has a responsibility for health and safety. Whether you’re an owner, employer, or supervisor, you have a role to play in keeping the workplace safe. Learn more about employers’ roles, rights, and responsibilities.