Prevention Information Line

Phone: 604.276.3100 (Lower Mainland)
Toll-free: 1.888.621.7233 (1.888.621.SAFE)

Call us 24 hours, 7 days a week to report:

• A workplace fatality, serious incident, or major chemical release
• Unsafe work conditions (see also Refusing unsafe work)
• Any other urgent health and safety concern — you can report anonymously if you choose

If you have a question about workplace health and safety, please call us at the number above Monday to Friday, from 8:05 a.m. to 4:30 p.m. We can help you with:

• General workplace health and safety questions or concerns
• Information about Occupational Health and Safety Regulation requirements
• Reports of bullying and harassment
• Requests for a worksite consultation

Additional contacts

If your question or concern relates to any of the following topics, please use the contact information provided below for assistance.

• An emergency needing immediate ambulance, fire, and/or police response — call 911
• A claim — contact our Claims and Rehabilitation Services department
• A federally regulated workplace — contact Canada’s Labour Program
• Hours of work, breaks, or pay — contact B.C.’s Employment standards
• A non-emergency criminal act — contact your local police
• A workplace outside of B.C. — contact the designated authority in that province

Report unsafe work online

You can also use our online form to report an unsafe workplace. We monitor these reports during regular business hours only, so if you see something urgent outside of these hours, please call our Prevention Information Line number above. If you're reporting anonymously, we also recommend calling us so that we can ensure we have enough information to respond to your concern. 

Report online

Questions about health and safety?

You can also try our chatbot to help you find answers to your health and safety questions.