Physicians
When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a general practitioner or specialist.
- Becoming a provider
- Checking the worker's claim status
- Billing tips
- Post-operative rehabilitation guidelines
- Need more information?
- Resources
Becoming a provider
There's no formal process or contract required for general practitioners or specialist physicians to work with us. You need to be in good standing with the College of Physicians and Surgeons of B.C., check the worker's claim status with us before beginning treatment, and adhere to the following negotiated Services Agreement, Reference Guide, and Fee Schedule.
- Physicians and Surgeons’ WorkSafeBC Services Agreement
- Physicians and Surgeons' WorkSafeBC Services Reference Guide
- Doctors of BC / WorkSafeBC Unique Fee Schedule
Checking the worker's claim status
Prior to beginning treatment, you'll need to verify that the worker's claim has been accepted.
You can use our view claim status tool to check an injured worker's claim status with us.
You can also check an injured worker's claim by calling our Claims Call Centre team.
Billing tips
The following are some resources to help physicians with billing:
- How to Bill Expedited Comprehensive Consultation Fee Code 19911 and 19912
- How to Bill Telephone or Office Consultation Fee Code 19930
Post-operative rehabilitation guidelines
Medical specialists and physiotherapists from our Medical and Return to Work Planning (MARP) program network, in conjunction with the Visiting Specialist Clinic surgeons, have developed a standardized approach to post-operative treatments based on an extensive review of current surgical, nursing, and rehabilitation literature.
As guidelines are developed, they are sent in draft format to medical and surgical specialists, physiotherapists, and their respective professional associations for evaluation and feedback. Once necessary changes are made, the guidelines are made available to health care providers.
The following post-operative rehabilitation guidelines provide health care practitioners, our staff, and all stakeholders with post-operative treatment plans and general recovery guidelines:
- Achilles Tendon Repair
- Ankle Ligament Reconstruction
- Anterior Cruciate Ligament Reconstruction
- Arthroscopic Talocrural Loose Body Removal and Debridement
- Calcaneal Ligament Repair with Tendon Graft
- Carpal Tunnel Release (Open or Endoscopic)
- Decompression/Acromioplasty (with intact rotator cuff)
- Herniorrhaphy (Hernia repair) Without Post-operative Complication
- Meniscectomy – with no joint changes (simple)
- Meniscectomy – with osteoarthritic changes or debridement or Meniscal Repair (complex)
- Most Ankle Fusions and Bone Grafts
- Rotator Cuff Repair
- Wrist Arthroscopic Evaluation or Debridement
- Wrist Open Capsulo-Ligamentous Repair or Reconstruction, Limited Inter-carpal Arthodesis and / or Carpal Excision
Need more information?
We want to make sure you have all the information you need to work with us as a health care provider. If you have questions, please contact us for help. You can also download a copy of our contact information.
| Question about: | Please contact: |
|---|---|
| Your existing contract and payee information | Procurement Services |
| Invoicing or billing | Payment Services |
| Information about a claim | Claims Call Centre |
| Understanding the terms of your contract and contracted clinical services | Health Care Programs |
Resources
Physicians and Surgeons’ WorkSafeBC Services Agreement
Doctors of BC and WorkSafeBC entered into this Agreement that sets out the terms and conditions under which the Physicians shall provide Services to WorkSafeBC.
Physician's Report (Form 8/11)
Physicians need to send us this report within three business days of the patient’s first visit if the physician suspects the worker may be disabled beyond the day of injury or if...
News & Events
- Receiving payments and more during mail disruptions Published on: November 13, 2024
- New Customized Recovery and Return-to-Work Program launches Nov. 1 Published on: October 31, 2024
- Health Care Professional Conference — June 13, 2025 Published on: October 11, 2024
- New return-to-work requirements for employers and workers now in effect Published on: January 01, 2024