Quick Links
Customer Centres
2007 Annual Report and 2008-10 Service Plan
Performance targets and results
| Key objective / performance indicator |
2007 |
2007 result |
2008 target |
2009 target |
2010 target |
|---|---|---|---|---|---|
1. Reduce the provincial injury rate (the number of short-term disability claims accepted by WorkSafeBC per 100 person-years of employment) |
3.06 or less |
3.07 |
3.04 or less |
3.00 or less |
3.00 or less |
2. Reduce the average short-term claim duration |
45.4 days |
46.3 days |
46.3 days |
45.4 days |
44.4 days |
3. Improve return-to-work outcomes for workers in vocational rehabilitation |
75% or more |
81.8% |
75% or more |
75% or more |
75% or more |
4. Improve timeliness of initial short-term disability payments |
17.5 days |
18.4 days |
18.0 days |
17.0 days |
17.0 days |
5. Improve injured workers’ rating of overall experience with WorkSafeBC |
71% |
73% |
73% |
74% |
75% |
6. Improve employers’ rating of overall experience with WorkSafeBC |
79% |
78% |
78% |
78% |
78%
|
7. Raise public confidence |
82% positive |
82% positive |
82% positive |
83% positive |
84% positive |
8. Achieve an Accident Fund ratio (smoothed basis), including reserves, in the range of 100 to 130 percent Achieve a funding level reflecting 100 percent of the target Capital Adequacy Reserve |
121%
—
|
125%
34% |
—
50% |
—
61% |
—
68% |
9. Attain an aggregate premium rate between $1.25 and $2.25 (per $100 of assessable payroll) |
$1.67 |
$1.66 |
$1.55 |
$1.49 |
$1.44 |
10. Control administration costs (per $100 of assessable payroll) (previous method) Control administration costs (per $100 of assessable payroll) (new method) |
$0.39
$0.35 |
$0.36
$0.33 |
—
$0.34 |
—
$0.32 |
—
$0.32 |
11. Improve decision making throughout WorkSafeBC, ensuring consistency with legislation and policy (proportion of issues leading to overturned decisions at the review and/or appeal level due to WorkSafeBC error in law or policy) |
Review level:
2.0% or less |
Review level:
1.3% |
Review level:
2.0% or less |
Review level:
2.0% or less |
Review level:
2.0% or less 2.0% |
| Appeal level:
2.5% or less |
Appeal level:
2.4% |
Appeal level:
2.5% or less |
Appeal level:
2.5% or less |
Appeal level:
2.5% or less |