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WorkSafeBC speaks your language
Richmond, B.C., November 18, 2008 — WorkSafeBC has initiated a new service offering general information and online resources to its Chinese and Punjabi speaking customers. The pages are easily accessible through translated links located at the top of the WorkSafeBC.com home page.
Available in traditional Chinese, simplified Chinese, and Punjabi, the three new offerings provide information for workers and employers on: how to report a work-related injury and start a claim, details for employers on how to register a business, and links to WorkSafeBC’s many translated health and safety publications. The pages also include welcome web casts in Mandarin, Cantonese, and Punjabi, featuring WorkSafeBC staff who explain the role and history of WorkSafeBC and provide a brief overview of the available online tools and resources.
“This is a major step forward in our goal to provide the best in customer service to all our customers, especially the growing number of workers and employers in this province whose first language is Cantonese, Mandarin, or Punjabi,” said Scott McCloy, WorkSafeBC’s director of Communications.
The languages were chosen based on the frequency of calls and requests received by WorkSafeBC. Later this year, pages in Spanish, Vietnamese, French, and Korean will be added to WorkSafeBC’s web site.
“The new service is an important tool for Chinese-speaking and Punjabi-speaking clients to obtain work-related safety information in their languages,” said Tung Chan, CEO of S.U.C.C.E.S.S. “As an integrator for a multicultural society, we are happy to play a bridging role between the service providers and service users. We are pleased to help promote this service to the Chinese community,” he added.
WorkSafeBC is an independent provincial statutory agency governed by a Board of Directors that serves nearly two million workers and more than 197,000 employers. WorkSafeBC was born from the historic compromise between B.C.'s workers and employers in 1917 where workers gave up the right to sue their employers and fellow workers for injuries on the job in return for a no-fault insurance program fully paid for by employers. The organization is committed to safe and healthy workplaces and to providing return-to-work rehabilitation and legislated compensation benefits.
Founded in 1973, S.U.C.C.E.S.S. is one of the largest social service providers in British Columbia with over 20 locations and 2 overseas offices. For more details, please visit: www.success.bc.ca|
For more information, contact: |
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| Terence Little, Manager |
Eileen Lao Manager, Public Affairs S.U.C.C.E.S.S. 604 408-7243 or Eileen.Lao@success.bc.ca |