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Managing claims
If a worker is injured on the job, the worker, the employer, and the worker's physician must report the injury to WorkSafeBC. A claim will be started when we receive one of these reports.
The claims process can be complex — to help understand it, see how a claim is processed and how to view claim information. If you need to, learn how to file a complaint.
Workers and employers who disagree with a claim decision:
- have the right to request a review and appeal
- can make a request for claim file disclosure
Workers can also get tips for managing claims and employers can access their monthly claim costs online.