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WorkSafeBC

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Chiropractors

Pursuant to section 21 of the Workers Compensation Act, WorkSafeBC has implemented a new Chiropractic Services Memorandum of Agreement effective October 11, 2010. This Agreement includes 3 schedules, Schedule A - Description of Services, Schedule B - Fee Schedule and Schedule C - Privacy Protection Schedule.

Chiropractors are not required to sign this Agreement. However, all chiropractors providing treatment to injured workers are deemed to have accepted the terms of the Chiropractic Services Memorandum of Agreement regardless of their status with the BC Chiropractic Association (BCCA). Chiropractors not wishing to accept the terms of the Agreement should not provide treatment to injured workers.

To verify the status of a claim
Highlights of new Agreement
Length of treatment
Teleclaim
Bulletins
For more information

To verify the status of a claim

Use our view claim status application or call the WorkSafeBC Claims Call Center to determine if a claim has been submitted and accepted.

Highlights of new Agreement include:

  • A seven-year term effective from October 11, 2010 to October 10, 2017 with three set fee increases from 2010 to 2015, followed by a compensation re-opener for the final two years
  • A flat fee model for most services — the initial visit form (F8C) and the follow-up reports (F11C) are now flat fees that include a number of treatment visits (here is a maximum of eight weeks of treatment allowed)
  • The fee code for the F8C now includes two visits and the form fee
  • The F11C now includes all visits, including home visits — this is only billable if the worker has been seen more than twice. The F11C report is due by the end of the fourth week of treatment, or at discharge (whichever comes first)
  • For treatment beyond eight weeks, there is a new form and process (see “Length of treatment” below)
  • New fee code for Spinal Cord Injury treatment — this is billable only after completion of the initial eight weeks of treatment. The chiropractor provides information regarding the frequency and duration of ongoing treatment when they submit their F11C. The WorkSafeBC officer is still required to approve or deny this ongoing treatment. Billing is payable on a per visit basis (one per day)
  • Chart notes are now a flat fee

Length of treatment

Chiropractic treatment may be provided for up to a maximum of eight (8) weeks.  The chiropractor must submit the Form 8C within five (5) calendar days following the initial visit. In cases where chiropractic treatment is expected to exceed four consecutive weeks, a Form 11C (Chiropractic Treatment and Progress/Discharge Report) must be submitted to WorkSafeBC by the end of the fourth week. The report must contain a plan for clinical recovery and return to work, or alternate recommendations for further treatment. The F11C flat fee payment cannot be processed until a Form 11C is received.

For treatment beyond eight weeks, there is a new form and process. The chiropractor will complete an “Extension Request for Chiropractic Treatment – Extenuating Circumstances” form, which will be submitted to WorkSafeBC by the end of the 5th to 6th week of treatment.  The claim owner will make a final decision and notify the chiropractor whether ongoing treatment is approved or not. If approved, the chiropractor should contact Health Care Services, who will provide the relevant fee codes. If treatment beyond eight weeks is approved, billing would be payable on a per visit basis (one per day).

Teleclaim now open until 6:00 p.m.

The next time you refer one of your patients to the Teleclaim Contact Centre, let them know we’ve extended the operating hours in Teleclaim from 8:00 a.m. to 4:00 pm., to 8:00 a.m. to 6:00 p.m., Monday through Friday.

Bulletins

For more information

Contact Health Care Services at 604 232-7787 or toll free at 1 866 244-6404.

 

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