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WorkSafeBC

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Billing and reporting

Administrative Reference Manual

Use WorkSafeBC’s Administrative Reference Manual for information about the required processes to complete an invoice for a service.

Please refer to the fee schedule for additional information regarding the billing of services.  

To check the status of an invoice payment from WorkSafeBC online, go to Check invoice payment status.

Reporting

Use WorkSafeBC’s Clinical Reference Manual for information about the required clinical information to include in the reporting.

Forms

The Hearing Aid Program uses a number of forms for invoicing/providing information to Hearing Loss Claims. Because these forms are periodically updated, please use the most current version, available online (or order from WorkSafeBC Forms Distribution).

Reminders

  1. Definition of Hearing Aid includes all features of the hearing aid, including telecoil, directional/dual microphones, and CROS/biCROS cords. The cost of the hearing aid, including additional features, must be under the maximum price limit, unless the worker has entered into a Cost Share Arrangement or prior approval has been obtained from Hearing Loss Claims.
  2. Clients must sign for acceptance of hearing aids following a fitting; this signed form is to be maintained on file. Though this information no longer needs to be forwarded to WorkSafeBC, it must be readily available upon request. The wording must be the same as on the old 51W7: “I realize that I had up to 60 days to assess my hearing aid(s). I now find that my hearing aid(s) are beneficial to me and have decided to keep them. I understand that my hearing aid(s) will be replaced only if necessary. If problems arise with my hearing aid(s) I will return to the service provider in a timely manner.”
  3. WorkSafeBC will replace existing hearing aids only when deemed necessary, regardless of the hearing aid’s age. Reporting is slightly different, depending on whether the hearing aid is over or under five years old.
  4. The Personal Release Consent form attached to the Education Pamphlet must be signed before a worker’s information is sent to a hearing aid manufacturer to repair or order a hearing aid.

Submitting reports and invoices to WorkSafeBC

Submit reports to the address or fax number at the top of the invoice. If you prefer to courier the invoice, have it delivered to:

Payment Services
PO Box 94460 Stn Main
Richmond BC
V6X 8V6
Fax: 604 233-9777
toll free 1 888 922-8807

To check the status of an invoice payment from WorkSafeBC online, go to Check invoice payment status.

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