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If your claim is not accepted, you will be responsible for paying for medical services and supplies. If your claim is accepted, WorkSafeBC may pay for medical services and supplies required to help you recover from your compensable injury and assist in your return to work. Some of these products or services must be pre-approved by a WorkSafeBC board officer or case manager before WorkSafeBC will pay for them. When you are receiving treatment, provide your claim number to your health care provider.
Medical services and supplies that may be reimbursed, in whole or in part, are as follows:
Services
- Treatment by a chiropractor, physiotherapist, naturopath, doctor, or specialist; or treatment by a massage therapist when referred by a doctor
- Generally WorkSafeBC does not pay for more than one type of medical treatment at the same time, for example, treatment from a physiotherapist, chiropractor or a registered massage therapist. If you are receiving more than one type of concurrent treatment, please contact us
- Not all therapists will treat WorkSafeBC clients
- WorkSafeBC must pre-approve treatment by a massage therapist that extends beyond five weeks of treatment, or extends beyond the first eight weeks following your injury.
- Dental treatment related to the accepted claim as approved by WorkSafeBC
- Hospital services including but not limited to: emergency room visits, hospital short-term and long-term stays, day surgeries, dressing changes, casting, and diagnostic imaging such as X-rays, CT scans, and MRIs
- Nursing care performed by a registered nurse, or a licensed practical nurse as designated by a registered nurse, through the following services including but not limited to home care, residential care, wound care, and home IV therapy
Supplies
- Prescription drugs related to the injury
- Medical supplies, appliances, or equipment including artificial limbs, canes, dentures, hearing aids, wheelchairs, eyeglasses, crutches, back and leg braces, and some orthotics
- Other expenses that are a necessary part of your medical care or recovery
If your claim is accepted, your practitioner should bill WorkSafeBC directly for all treatments related to your claim. You should not be asked to pay; if you are asked to pay, contact your WorkSafeBC officer. If you pay for health care treatments once your claim has been accepted you will be responsible for all costs above WorkSafeBC rates.