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WorkSafeBC

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Helpful tips for workers

Tips for managing your claim

  1. Record the important details of your claim.
  2. Keep your claim and personal access numbers handy when talking to WorkSafeBC (Workers' Compensation Board) staff members.
  3. If you are receiving health care benefits, provide your claim number to your health care provider.
  4. Make photocopies of all paperwork to do with your claim (forms, reports, receipts, etc.).
  5. Keep notes of phone conversations with WorkSafeBC staff, your doctor, and your employer (the date and what you discussed).
  6. Keep all original receipts for prescriptions and other health care benefits. WorkSafeBC will not pay on photocopies of prescriptions.
  7. Be patient but proactive. WorkSafeBC receives over 180,000 claims every year, and making fair decisions can sometimes take time. But if you have questions or concerns, please call us to discuss them.
  8. If receiving wage-loss benefits and you'll be travelling (family, business, or vacation), please contact WorkSafeBC to discuss how this might affect your benefits.